Three Reasons Why your Website is not Helping you Connect with your Ideal Customer

by | May 24, 2021 | Lead Generation, Marketing Tips, Website Development

Businesses understand that a website is an imperative part of their marketing. And if it is less than three years old, probably looks pretty nice. Most likely it includes a home, about, and a smattering of other pages. The problem is that most businesses stop there. They don’t realize that their website could be missing vital elements that will help their website not only connect with their ideal customer, but actually increase the amount of business they are doing.

If your website is not including these three key factors, you could be missing out on creating long-sustaining relationships with the customers you actually want to work with.

1. Messaging that is Directed to your Ideal Customer

When building a website most businesses focus too much on the look and feel of the website. While aesthetics is important to conveying your brand, and the overall feel of your website, they often completely miss the fact that it is actually the words on their website that engage, and move a prospective client into taking action. Having a clear message that speaks to your ideal customer will invite them into working with you, clearly set expectations for what your business offers, and how your business will improve their life.

2. Design that Walks your Customer through a Journey

Don’t breeze over this section because you recently had your website redesigned, and it is beautiful. There is so much more to great design than how it looks. Great design definitely looks good, but also needs to make sense. The pages included on your website need to be well thought out and placed strategically to help the customer continue their journey. What this really means is that every page included on your website needs to be justified; adding countless pages is not always to the benefit of your business. You should be asking yourself what is the purpose of this page? If it does not invite your customer into working together, then maybe it is not necessary on your website.

3. SEO that Attracts them to your Website

Search Engine Optimization (SEO) is a marketing tool that increases viewers to your website. It utilizes a variety of tools and methods to help prospects find your website when they search for a word or service on the internet. A business could have a beautiful website with a clear message, but not be found on the web, making SEO an imperative part of effectively marketing your website for your business.

When you combine clear messaging, great design, and effective SEO it will allow prospects to be able to find your site on the internet, navigate your beautiful website, and invite them into working with you. Website marketing only succeeds when all of these elements are present and working together. Ensuring that your website has a balance of all three of these factors will invite your ideal customer into working with your business.

About the Author

Heather Jensen

Heather Jensen is the owner of Inspired Web Design. After working with clients for many years, she realized that the design process was sometimes confusing and complicated for her clients and often left them needing more for their marketing. She began to look for some kind of framework, or process, that could help them better reach their goals.

When she discovered StoryBrand, she realized it was not only the thing her clients desperately needed, but that her business could greatly benefit from it too. She became a StoryBrand Certified Guide to better serve her clients by walking through a proven framework that would help them connect with their ideal customer.

0 Comments

More from our blog

Three Steps to Choosing a Lead Magnet

Potential customers visit your website everyday. Your business invested time and money to get them there between your website, design efforts, ad campaigns, social media channels, SEO, and other outreach efforts. The leads you worked so hard to attract are now...

What the heck goes in a brand book?

This post is adapted from our podcast episode, The Difference Between Branding vs. Marketing. Listen to the whole episode on Spotify, Apple Podcasts, or wherever you get your podcasts. Your brand is super important. It's how to engage with your customers, how they...

Going The Extra Mile

I recently had an unpleasant experience with a headband + accessory company that I had found through a Facebook ad. Unfortunately, I wasn't in love with the products (the fit was too tight!) and wanted to return them. The entire process to return my items was long and...

Our favorite social media growth strategies

Everyone who learns that we serve our clients with their social media has the same question: “How do I grow my social media?”  There’s a lot of different ways you can answer that question - especially depending on what your goals are. But there are three ways...

3 Things We Would Steal From Steal Like An Artist

Do you see yourself as a “creative,” or maybe even an artist?  Let us guess. If you don’t paint or draw, you probably don’t consider yourself an artist. In the realm of marketing, if you aren’t a graphic designer, you may not think so either. We want to stop you...