Congratulations

Your new site is launched

Congratulations

Your new site is launched

Save or bookmark this page for reference!

We’re so excited about your new site and we hope you are too. Thank you for trusting us with your site design.

To help you best succeed moving forward, this page will be an overview of what to do with your new site.

We’re so excited about your new site and we hope you are too. Thank you for trusting us with your site design.

To help you best succeed moving forward, this page will be an overview of what to do with your new site.

This page is a quick overview of :

Communication

How to make updates new site

Website care plans

Next steps & FAQ

Communication

How to get in touch with us

Communication

How to get in touch with us

If you find you’re having trouble with any part of your website, reference this page first. But, don’t hesitate to contact our project manager, Sarah, for difficulties.

Sarah King, Project Manager

Availability: 9am-5pm, EST

Email: sarah@stratoscreativemarketing.com

If you find you’re having trouble with any part of your website, reference this page first. But, don’t hesitate to contact our project manager, Sarah, for difficulties.

Sarah King, Project Manager

Availability: 9am-5pm, EST

Email: sarah@stratoscreativemarketing.com

Updating your site

How to use your new site

Updating your site

How to use your new site

You should have received an email from Sarah about login information for WordPress. Check through your email (and in Spam) for that login information. You’ll be able to update your password after logging in. 

Our team has put together a Youtube Playlist of videos that detail specific ways to make changes to your site. 

You should have received an email from Sarah about login information for WordPress. Check through your email (and in Spam) for that login information. You’ll be able to update your password after logging in. 

Our team has put together a Youtube Playlist of videos that detail specific ways to make changes to your site. 

Here is one of our most popular videos:

Here is one of our most popular videos:

Website Care Plans

How we can manage your site going forward

Website Care Plans

How we can manage your site going forward

Non-Hosted Website Care Plan

If you are hosting your site through GoDaddy, Bluehost or another outside service

Essential Care:

$125/month 

  • Monthly software updates (WordPress core, theme, and plugin)
  • One hour of content updates (updates to text, photos, shop, pages, etc.)
  • Additional hours are $125/hour (regular rate is $150/hour)

Essential Plus Care:

$225/month

  • Monthly software updates (WordPress core, theme, and plugin)
  • Two hours of content updates (updates to text, photos, shop, pages, etc.)
  • Additional hours are $125/hour (regular rate is $150/hour)

Hosting + Website Care Plan

If you are hosting your site with us and our provider

Hosting + Essential Care:

$150/month

  • Monthly software updates (WordPress core, theme, and plugin)
  • One hour of content updates (updates to text, photos, shop, pages, etc.)
  • Additional hours are $125/hour (regular rate is $150/hour)

Hosting + Essential Plus:

$250/month

  • Fully managed website hosting on a dedicated server
  • Monthly software updates (WordPress core, theme, and plugin)
  • Daily, weekly, and monthly automated backups are also included. 
  • Two hours of content updates (updates to text, photos, shop, pages, etc.)
  • Additional hours are $100/hour (regular rate is $120/hour)

If you’re interested in starting on a website care plan please fill out this form:

I am interested in

15 + 9 =

If you’re interested in starting on a website care plan please fill out this form:

I am interested in

4 + 1 =

Next Steps

What we’ll need from you to move forward

Fill out the testimonial form (5-7 minutes): Filling this out helps us improve in our process, celebrate your wins, and continue serving businesses like yours.

If you’d like to schedule a brief phone call or Zoom to talk about your experience working with us, reach out to our admin coordinator, Kelsey Potter, at kelsey@stratoscreativemarketing.com

Next Steps

What we’ll need from you to move forward

Fill out the testimonial form (5-7 minutes): Filling this out helps us improve in our process, celebrate your wins, and continue serving businesses like yours.

If you’d like to schedule a brief phone call or Zoom to talk about your experience working with us, reach out to our admin coordinator, Kelsey Potter, at kelsey@stratoscreativemarketing.com

Frequently Asked Questions

How do I do xyz on my website?

Before reaching out Sarah, check if your question is already answered in a Youtube video from our playlist.

If not, we can create a specific video for you, or make your change. Depending on how long it takes, the update may incur  a fee.

We’ll make sure to let you know before we make the changes.

I'm not very tech savvy and would love to hand over website updates to someone else, do you provide continual website editing services?

Being not tech savvy is nothing to be ashamed of and that’s exactly why we’re here. Take a look at our website care plans and reach out to Sarah at sarah@stratoscreativemarketing.com  for the plan that works best for you.

Help! I think my website is down!

First, take a deep breath and don’t panic. Second, send us an email and we’ll look into the issue.

Email: sarah@stratoscreativemarketing.com

Help! I've deleted something or have made a big mistake on the site!

Don’t beat yourself up about it! Send us a detailed email with the issue, and we’ll work with our designer’s schedule to fix the problem as soon as we can.

Email: sarah@stratoscreativemarketing.com

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